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QUALITY POLICY

As one of the leading and exemplary companies in its field of activity, TM has gained a righteous reputation with its important domestic and international executed projects portfolio. TM GROUP's high-quality standards are also certified by major international institutions such as ISO, DAS,BVQI and TUV. 

 

Our Commitment

To fully respond to our customer’s ever developing needs and demands by providing the highest quality, performance improving services and by using the latest technologies.

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Our Quality Policy

To meet and exceed customers’ expectations by offering the right products and services on due time, within budget limits and without compromising on quality.

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Searching for Perfection In Service

Every level that we have reached in our activities is merely the starting point for a new search for perfection.Giving PriorIty to Safety And SecurIty wIth An Awareness of the Value of Life: Our well-equipped human resources strive for perfection with adequate facilities and advanced technology to ensure flight safety and security.

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DisplayIng A Customer-Focused Approach

By taking cultural variety into consideration, efficient service is provided through the accurate assessment of the present and future expectations and needs of our customers. Customer satisfaction, recommendations, and complaints are thoroughly evaluated.

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Creating a Difference Through Our Employees

Service is provided by our employees, who are aware of their ultimate impact on customer service, who adopt the corporate values, who produce solutions, who share information, who participate in teamwork and who continuously improve themselves.

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Making Use of Advanced Technology

Technology that can provide an advantage over our competition is utilized.

Acting wIth Awareness of Social Responsibility: Full support is given to projects that provide social benefits to education, culture, art, history, the environment, sports, and humanitarian support by providing resources directly or indirectly.

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Increasing Efficiency and Productivity

We aim to reach our targets in all our processes through the use of appropriate resources and at the first attempt.

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ComplyIng wIth the QualIty Management System and Improving Its effectIveness

Opportunities to improve the system are created through continuous review and a quality-focused, systematic, and well-defined approach to our organizational structure and activities.

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